Making a post

Make posts on Workplace to let your coworkers know what you're working on. Users can create polls, save their posts as drafts, as well as schedule posts.

When you share something from your Workplace account, you can share it to a group or to your timeline. When you share something to a group, your post may show up on your timeline, depending on the privacy settings of the group.
If you share something with everyone at your company, anyone with a Workplace account at your company can see it. Nothing you share on Workplace is visible to people outside of your company.
If your company is using Workplace Advanced, the admins who manage Workplace at the company can access anything you share from your Workplace account, just as they might access your work emails and other work files.
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To edit a post you've shared:
  1. Click in the top right of your post.
  2. Click Edit Post.
  3. Make your changes, then click Save.
If you've added photos as part of your post, you can also delete a photo without deleting the entire post:
  1. Click in the top right of your post.
  2. Click Edit Post.
  3. Hover over the photos you'd like to delete and click in the top right.
  4. Click Save.
Keep in mind that you won't be able to delete photos from a post you've shared from a third-party app. You also won't be able to upload files or change files that you've already uploaded after you've published your post.
To delete a post you`ve shared:
  1. Click in the top right of your post.
  2. Click Delete post, then click Delete to confirm.
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In the new Workplace web experience, the width of your News Feed will adjust depending on the size of your browser window. Large browser windows can view more content and have less empty space.
To prevent individual posts on your feed from becoming very long, we resize images to have a maximum height. This means that sometimes images will not extend to fill all of the available space. When this happens, colored bars are used to improve the presentation of the empty space to the left and right of the image.
These bars are based on the overall color of the image - if the image is dark you will see dark bars and if the image is light you will see lighter bars.
What image ratio should I use?
There is no perfect image ratio to avoid color bars. We recommend horizontal images with a 3:2 aspect ratio or wider. This will minimize bars for the maximum number of screen resolutions.
Horizontal Post: 1200 x 630 px:
Vertical Post: 1000 x 1300 px:
Square post: 800 x 800 px:
Notes cover: 2048 x 758 px:
Ongoing work to improve the experience
To minimize distraction when browsers resize and provide the best image preview experience, we are working on alternative layout options and background treatments.
We are also working on making the feed narrower when browser height is reduced. This would mean that full images can be shown without the color bars in the resized narrower feed.
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To tag a coworker or group in a comment or post:
  1. When writing the comment or post, press "@" on your keyboard and start typing your coworker's name, or the name of the group you want to tag.
  2. As you're typing, a list will appear to suggest relevant names.
  3. Select the coworker or group from the list that appears as you type.
When you tag a coworker their name appears as a blue link, which clicks through to their profile. It will also send them a notification so they can stay up-to-date on the conversation.
Removing a tag
To remove a tagged coworker from a post you've created, you can edit the post to remove their name. To remove a coworker from a comment, you can delete the comment or edit your comment to remove their name.
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You can only compose formatted posts from a computer. You'll need to have the latest version of the Workplace app for iOS and Android to view formatted posts on your mobile device.
Formatting posts in groups can help you structure and highlight your content in the following ways:
  • Bold text
  • Italic text
  • Headers
  • Quotations
  • Embedded links
  • Bulleted and numbered lists
To format a post on Workplace:
  1. From your News Feed, click Write something... in the composer to start creating a post.
  2. Select a group to post to or click your name to post to your timeline.
  3. Create a post and highlight the text you want to format.
  4. From the menu that appears above the highlighted text, you can insert embedded links or use bold, italic or strikethrough on your text by clicking on the desired option.
  5. Click to the right of the text. You can select headers style, quotation, bulleted and numbered list or code block.
  6. Click Post.
If you would like more options, you can use Markdown:
  1. Click to the right of the text.
  2. Click Edit as Markdown to use Markdown in your post. At the right side, you'll see a preview of how the finished post will look.
  3. Click Text Formatting Help to view the formatting options. These are also shown in the table below.
  4. Click Post.
FormatAction
Bold **text**
Italics *text*
List- item
Link [title](https://facebook.com)
Numbered list 1. first item
Quote> quote
H1 # Heading
H2 ## Heading
Inline code`code` // your code here
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To check into a nearby location or add your location to a post on your computer:
  1. From your News Feed, click Write something... in the composer.
  2. Select a group you want to post in or click your name to post to your timeline.
  3. Click Add to Your Post.
  4. Click Check In and select a location from the list below or search for a location.
  5. You can also tag coworkers, add a photo or video, or add how you're feeling or what you're doing.
  6. Click Post.
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You can create a post in a group and schedule it for publication in the future. Scheduling times correspond to your current time zone. Posts can only be scheduled in groups and not from your Workplace profile.
Schedule a Post
To schedule a post:
  1. From the group you would like to post in, click Write something... in the composer.
  2. Write your post.
  3. When your post is ready, click Schedule Post in the bottom right of the post.
  4. Choose a date and time in the future when you want your post to be published.
  5. Click Schedule.
Manage Scheduled Posts
To reschedule, edit or delete a scheduled post:
  1. Go to the group where your post is scheduled to be posted.
  2. Below the composer, you will see the Scheduled posts heading and the number of posts you currently have scheduled in that group.
  3. Click See posts.
  4. You'll see a list of all your scheduled posts for that group. You can choose to Post now or Reschedule post.
  5. Alternatively, click and Edit post to make changes to your content or Delete post to remove it.
Note: You can schedule a post to be shared between 30 minutes and one month from when you create the post.
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To write multilingual posts on Workplace:
  1. Go to the group or timeline where you would like to make a post.
  2. Open the post composer and start to write your post.
  3. When you are ready to add additional languages, click next to the Add to your post heading.
  4. Click Add Languages.
  5. Click on Add Language, then type to search for the language you want to use. You can repeat this to add multiple new language versions to your post.
    • As you add languages, content from your original draft will be automatically translated. You can edit these automated translations, or delete them to write your multilingual post manually.
  6. When you have finished writing your post, click Save to leave the language editor. Click Post to publish.
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Action Item posts can be created by any user. You can add Action Items to your posts to effectively communicate follow-ups from meetings or as to-do lists for members of your team.
To create an Action Items post:
  1. Go to the group you'd like to make the post in and click on the Composer.
  2. Select Action Items.
  3. Write something about your list and add your action item.
  4. To add more action items, press Return on your keyboard.
  5. You can tag colleagues with an @ mention.
Only the user that posted can edit the post, but action items can be ticked off by anyone within the group.

Notifications
If you create an action items post, you will be notified when each action is marked as done or undone. If you are tagged next to an action item, you will be notified when the action item has been posted. Once you have ticked off the item associated with your tag, you will no longer receive notifications.
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Topics are used to group posts that are related. This helps to keep content in groups organized and makes it easier for you to find related posts from across your whole organization.
To make a topic, type # (the number sign) along with a topic or phrase and add it to your post. For example:
"Tina has just joined the team! #NewHire"
Topics will also be suggested to you based on the content of your post. Topics pinned by the group admin will show first in the list of suggestions. Posts can include up to 30 topics.
Browsing topics
When you click on a topic in your News Feed, you’ll see a list of posts that include that topic. These posts can come from any of the groups which you have access to on Workplace.
If you want to search topics within a specific group, you can use the search bar below that group’s cover image or click a topic attached to a post. Alternatively, you can click Topics below the group’s cover image.
Topic tips
  • A topic must be written without any spaces.
  • You can include numbers in a topic, but punctuation and special characters (like $ and %) won't work.
  • You can search for a topic using the Workplace search bar.
  • You'll only see posts that you have access to view. Posts from closed or secret groups which you are not a member of will not be included in topic search results.
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Seen by is a post metric that counts the number of people who've viewed a post. When you hover over the Seen by count below the post, a list of the people who've viewed the post appears.

Closed and Secret groups
For Closed and Secret groups, the list of people will be limited to group members. The Seen by count will not exceed the group members count unless members are leaving the group after viewing a post.

Open groups
For Open groups, the list of individuals can include anyone from within your organization and the Seen by count can exceed the group members count.
Note: To view the Seen by count on a post, you will need to view the post within a group. The metric won't be displayed if you view the post in News Feed (but viewing the post in News Feed will still contribute to the Seen by count). Unlike video views, the Seen by count is unique to each location the content is shared - Seen by counts how many times that specific post has been seen, not how many times the content has been seen across all the places it has been shared.
Workplace Live videos
While a Workplace Live broadcast is in progress, the number of live viewers can be seen in the top left of the video frame. This number will increase and decrease as people start or stop watching your broadcast.
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Desktop or mobile browser
When you choose to Check in at a location from a desktop or mobile browser, you'll see a list of suggested places. The list of suggested places is produced based on your IP address.
Workplace app on iOS or Android device
When you choose to Check in at a location from your Workplace app on iOS or Android device, you'll be asked if you want to enable location services.
If you choose Turn on Location, you'll be asked to give the Workplace app permission to access location services in your iOS or Android phone settings.
When location services are enabled, Workplace will use the location services information to provide locally relevant suggestions to you for the Check in feature.
Note: Location services can be disabled for Workplace at any time from your iOS or Android phone settings. If you don't give location services permissions for the Check in feature, the list of suggested places is produced based on your IP address.
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Achievement posts
You can celebrate team success by creating a special achievement post. Achievement posts are visually distinct from other post types and can feature either an animation, custom image or video.
To create an achievement post:
  1. From any group, click Achievement below the composer.
  2. Select one of our animations, upload your own photo or video, or choose not to include any imagery at all.
  3. Click Title to add a title to your post.
  4. Click Say something about this... to tell about the achievement you're celebrating, or leave this field blank.
  5. Click Post.
Just like a normal post, tagged users will be notified and see the post on their timeline. The post may also appear in group members' News Feeds.
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Drafts
You can draft your posts on Workplace to edit or publish them at a later time or date.
To draft a post:
  1. Start creating your post from a group by clicking Write something... in the composer.
  2. When you're done drafting your post, click in the bottom right of the post.
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You can edit or publish your draft posts when you're logged into Workplace from your computer.
To edit or publish your draft posts:
  1. Go to the group you created your draft post in and click See Posts below the post editor.
  2. To edit the draft post, click Edit below the draft.
  3. Make your updates, then click Save.
  4. To publish the draft post, click Post Now below the draft.
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Drafts can only be saved in groups. You can not save posts as drafts when you are posting to your own profile.
To find your draft posts from your computer:
  1. Go to the group you created your draft post in.
  2. The number of drafts you've created will appear below the post editor. To access the posts click See Posts.
Note: You can only access your draft posts from the groups you created the posts in.
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Polls
To create a poll:
  1. From any group, click Write something... in the composer.
  2. Click Add to Your Post.
  3. Click Poll and enter your question.
  4. Click Option 1, Option 2 or Add option.
  5. You can allow anyone to add options to the poll. If you'd like to disable that option, click the Poll Options drop-down menu and uncheck the box near Allow anyone to add options.
  6. You can also prevent people from selecting multiple poll options by unchecking the box near Allow people to choose multiple options.
  7. Add your options and click Post to share it with the group.
Keep in mind you can't include URLs in your poll options, and will only be able to edit your poll if no votes have been cast.
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You can't stop people from adding options to a poll that already exists. If you'd like to create a poll in which nobody can make changes or add options to the poll, deselect Allow anyone to add options when you create the poll.
Learn more about creating polls on Workplace.
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Question and answer
Any member of a group can create a Q&A post. All other members of the group can ask questions and vote on questions.
To create a Q&A:
  1. From any group, click Write something... in the composer.
  2. Click Add to Your Post.
  3. Click Host a Q&A. You can add a description and photo.
  4. Click Post.
When you ask a question on a Q&A post, you will get a notification when the host answers it. There is no time limit on Q&A posts, but the person who posted can still delete the post or close comments to end the Q&A.

How do I create a Live Q&A?
You can create a Live Q&A when you broadcast a live video in a group. Click the toggle next to Include Q&A.
The audience can vote on questions, meaning that the host can view questions with most voted showing on top.
How do I answer a question?
As the host of a video, you can click Answer Now on a question you'd like to answer. The question will appear on your video as you answer it.
When you have finished answering a question, you can click Mark as Answered on the right.
The audience can click on a time stamp in Answered questions to jump to the exact moment in the video when the host started answering the question.
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